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How to Compare Apartment Communities
Strengths and Opportunities
National Average ORA Score
Rankings
Cities
Frequently asked questions
What is ORA?
ORA (Overall Resident Assessment) is a tool designed to help renters understand the resident experience at apartment communities. It summarizes real renter reviews into a single monthly-updated score and a set of resident experience signals so you can compare communities using lived experience patterns rather than marketing promises.
How is the ORA Score calculated?
The ORA Score is a weighted composite index derived from verified renter reviews across 13+ review sites and related sources. It is normalized on a 0–100 scale, recalculated monthly, and segmented across operational categories that renters mention most.
Are ORA rankings paid placements?
No. ORA rankings are not influenced by payment or marketing participation. Rankings are structured comparisons based on standardized resident experience signals during a defined period.
Do rankings reflect current performance?
Rankings reference ORA Scores during a specific month or year. Because scores update monthly, a community's current ORA Score may differ from the score recorded during the ranking period.
Should I rely only on a ranking list?
Rankings are one input. ORA recommends also reviewing the community's current ORA Score, strengths and opportunities, and conducting your own visit before making a decision.