The National Average ORA Score
The National Average ORA Score is a national benchmark of resident experience across apartment communities evaluated during a specific month. It provides comparison context for individual ORA Scores.
The National Average ORA Score
The National Average ORA Score provides comparison context. It is a national average benchmark of resident experience across apartment communities evaluated during a specific month. Because ORA updates monthly, the benchmark can change over time.
Why the National Average Benchmark Matters
A score by itself lacks context. Comparing a community's ORA Score to the National Average ORA Score benchmark for the same month and year helps you understand relative positioning.
If a community scores above the benchmark, it reflects stronger overall resident experience signals relative to broader patterns.
If a community scores near the benchmark, it may still be a strong fit depending on priorities.
If a community scores below the benchmark, it may reflect repeated patterns worth verifying before signing.
The ORA Score reflects patterns of resident experience.
How to Use the National Average ORA Score Benchmark
Always compare scores from the same month and year. Resident experience changes over time, and the benchmark provides time-based context for comparison.
The benchmark is a context tool, not a guarantee of fit.
Formal Definition: The ORA Score
The ORA Score is a 0–100, monthly-updated, unbiased resident experience metric for an apartment community. A strong ORA Score indicates avoidance of sustained negative reviews in critical resident experience categories within the last 6–12 months, suggesting a more predictable resident experience relative to the National Average ORA Score benchmark. Even strong scores can have opportunity areas worth verifying.